سياسة الاستبدال والاسترجاع

Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product presented to him by the store within seven days from the date of receiving the product, and he does not have the right to replace the product after seven days have passed. 2- The condition for replacing the product is that the product is in good condition and that the consumer has not used the product or obtained its benefit, and the store has the right to inspect the product before replacing it to ensure its safety. The consumer bears the cost of shipping if he wants to replace the product, and in international replacement, the consumer bears all shipping costs and the delivery of the product to the shipping company. If there are defects or errors, the consumer will be compensated. The consumer does not have the right to replace the product in the following cases: 1- Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and withdraw the product presented to him by the store within three days from the date of receiving the product, and he does not have this right after seven days have passed. 2- The condition for returning the product is that the product is in good condition and that the consumer has not used the product or obtained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs associated with the return process, and in the case of international return, the consumer bears all shipping costs and the delivery of the product to the shipping company. If there are defects or errors, the consumer will be compensated.